WEB ORDERS - IMPORTANT SHIPPING INFORMATION
- Pacer's Parts Department normal business hours are Monday through Friday, 7:00am to 3:00pm (EST).
- UPS package cutoff is 11:00am, Monday through Friday.
- No order processing or shipping occurs on Saturday or Sunday.
- Web orders received after normal business hours or during weekend will be processed and shipped on the next business day.
For any or any "rush", "emergency" or "expedited" order requests during normal business hours, please contact Pacer directly at 1-800-233-3861 so your situation receives the proper attention. $25 Rush Fee may apply.
IMPORTANT INFORMATION ON UPS FREIGHT CHARGES
Pacer's self-service Web Order option allows for UPS shipments to the 48 contiguous United States. The term “contiguous United States” refers to the 48 states located on the North American continent south of the U.S. border with Canada, plus the District of Columbia. The term excludes the states of Alaska, Hawaii and all off-shore U.S. territories such as Puerto Rico. It also excludes Canada. Any orders placed to these excluded destinations will have freight charges adjusted accordingly. For shipments outside the United States, the purchaser shall be responsible for custom clearance, duties, brokerage fees, taxes and other incidental charges.
HOW TO PURCHASE PUMP ASSEMBLIES
Pacer sells finished pump and driver assemblies exclusively through our distributor network.
Call us at 1-800-233-3861 or email us at firstname.lastname@example.org to find your nearest distributor.
NEED SPARE PARTS FOR YOUR PACER PUMP
For your convenience, we have several options for purchasing spare parts and they are:
Contact your local distributor and obtain spare parts at discounted pricing
BY PHONE USING CREDIT CARD
Contact Pacer at 1-800-233-3861 and purchase spare parts over the phone using a credit card at full retail or list pricing
SELF-SERVICE WEB ORDER OPTION
Go to www.pacerpumps.com, click on Order Parts tab and purchase parts online at full retail or list pricing
Please note that IPW Series (NSF Certified Pumps) can be purchased direct from Pacer or through our distributor network.